In the dataset, customer communication data is provided, including separate phone calls per issue, event, or problem and day. At the beginning of each month, the data is updated, with a time lag of two (2) months.
Instructions
Please enter the date in the following format MM/YYYY (for example 04/2001). Select MM/YYYY to MM/YYYY and the Search button to display metrics based on the dates you entered. Search range 01/2021 - 12/2023
Field titles on the EYDAP open data platform
Date & Time
Postal Code
Type of Customer Service (e.g., verbal information, damage of pipes, billing issues)
Service Type (Water Supply, Sewage, Billing Issues)
