In the dataset, customer communication data is provided, including separate phone calls per issue, event, or problem and day. The data is updated at regular intervals.
Instructions
Please enter the date in the following format MM/YYYY (for example 04/2001). Select MM/YYYY to MM/YYYY and the Search button to display metrics based on the dates you entered. Search range 01/2021 - 12/2023
Field titles on the EYDAP open data platform
Date & Time
Postal Code
Type of Customer Service (e.g., verbal information, damage of pipes, billing issues)
Service Type (Water Supply, Sewage, Billing Issues)
